FAQs

How can I track my order?

If tracking is available for your order, use the tracking link in your shipping confirmation. Contact us with your order number if you need help.

How can I contact customer support?

Visit our Contact Us page and send your question along with your order number, if applicable.

Do you offer returns or exchanges?

Please check the Returns & Refunds policy linked above for eligibility and conditions, or contact us about your order.

Is this jewellery suitable for sensitive skin?

Materials vary by product. Check the product description before purchasing. If you have metal sensitivities, contact us about the specific piece.